Shipping & Returns Policies

Shipping

How much does shipping cost?

Shipping is free for all US orders.

Canadian orders ship for a flat $6.95 and all other international orders ship for $9.95. Please note: international orders are shipped under DDU terms (Delivered Duty Unpaid). As a result, we are not responsible for any local duties or taxes; however, using the US Postal Service means that our customers very rarely incur any sort of duties or taxes.

How long will it take for my order to be delivered?

Orders ship out either the same day or the next business day. Most US orders are delivered within five business days, but may take longer during peak shipping seasons. All international orders are shipped via the USPS and, on average, are delivered within 10 business days at most; however, customs delays could have an impact on this.

Please note that shipping carriers have been running behind due to the ongoing coronavirus pandemic. Thank you for your business and your understanding.

How can I track my order?

After your order ships, you will receive an email with tracking information. We will also send you an email notification when your order is delivered.

 

Returns & Exchanges

Return Policy

Your satisfaction is our top priority. We have a 90 day no questions asked return policy. If for any reason you are not satisfied with your socks within the first 90 days, we will promptly issue a replacement pair or fully refund you. Even beyond this 90 day period, if you are unhappy with your socks or believe that they may be defective, please contact us so that we have an opportunity to rectify the issue.

How do I initiate a return or exchange?

Please email us at service@boardroomsocks.com. Be sure to include your order number and any applicable details. We will then email you a prepaid return label. Please provide thorough information so that we can quickly process your request.


Contact Us