Frequently Asked Questions
Our socks are available in two size ranges: US Shoe Sizes 8-12 and US Shoe Sizes 13-16. Please note that our selection of size 13-16 socks is limited at this time, but can be found here. These larger socks use more materials and have a longer runtime on the knitting machines, so they are priced slightly higher.
We describe our dress socks as a "medium" thickness; they are slightly thicker than European dress socks, increasing durability while maximizing comfort.
All of our socks are made locally in North Carolina, impacting dozens of jobs in our community. Our commitment to American manufacturing doesn't end with our socks; from shipping boxes and labels to paper and packaging, we do everything that we can to partner with local small businesses.
We invite you to learn more about how our socks are made by visiting our About Us page.
This is really a matter of personal preference but we have written a detailed article comparing these types of socks.
This is a matter of personal preference. Some gentlemen like the smoothness of pima cotton and find it to be extremely comfortable. Other gentlemen prefer merino wool for its natural ability to manage moisture. Read this article for an in-depth comparison of these two materials.
To begin with, be sure to use a small knife or pair of scissors to remove the piece of cardboard holding the socks together; if you pull it off, you may put a hole in the socks.
When laundering our socks, we recommend washing them inside out on a cool or warm setting. If possible, you should air dry them. If not, they can be tumble dried on low. For additional insight, we wrote a detailed article on how to wash dress socks.
Shipping is free for all US orders. Canadian orders ship for a flat $6.95 and all other international orders ship for $9.95.
Please note: international orders are shipped under DDU terms (Delivered Duty Unpaid). As a result, we are not responsible for any local duties or taxes; however, using the US Postal Service means that our customers very rarely incur any sort of duties or taxes.
Orders ship out either the same day or the next business day. Most US orders are delivered within five business days, but may take longer during peak shipping seasons. All international orders are shipped via the USPS and, on average, are delivered within 10 business days at most; however, customs delays could have an impact on this.
Please note that shipping carriers have been running behind due to the ongoing coronavirus pandemic. While we are still processing orders within one business day, the carrier may take longer than usual to deliver your order. As shipping volumes increase for the holiday season, this trend will undoubtedly continue. Please keep this in mind when ordering gifts or other time-sensitive items. Thank you for your business and your understanding.
After your order ships, you will receive an email with tracking information. We will also send you an email notification when your order is delivered.
Your satisfaction is our top priority.
We have a 90 day no questions asked return policy. If for any reason you are not satisfied with your socks within the first 90 days, we will promptly issue a replacement pair or fully refund you. Even beyond this 90 day period, if you are unhappy with your socks or believe that they may be defective, please contact us so that we have an opportunity to rectify the issue.
Please email us at email@example.com. Be sure to include your order number and any applicable details. We will then email you a prepaid return label. Please provide thorough information so that we can quickly process your request.