orders ship out the same day they are received, all other orders
typically ship the next business day. Our standard shipping is USPS First
Class, but we do also use USPS Priority Mail and UPS Ground. Most orders are delivered within five business days.
All orders to Canada ship using the United States Postal Service's First-Class Package International Service (FCPIS) for a flat charge of $5. The USPS asks for 6-10 days to have the shipment delivered; however, end-to-end delivery time from our facility to Canadian customers averages 4 days. Please note that we are not responsible for duties and taxes, as these shipments are transported under DDU terms (Delivered Duty Unpaid).
Absolutely. We take your privacy and security very seriously. Our website is PCI compliant and your personal information is encrypted using secure socket layer (SSL) encryption technology, which is commonly used to facilitate transactions online. Furthermore, we utilize Shopify (NYSE: SHOP) as the back-end software to manage our online store. Shopify is a publicly-traded entity that manages ecommerce platforms for small businesses like us as well as Fortune 500 brands that you encounter on a daily basis. This partnership helps us ensure that we are on the cutting edge of data security. If you prefer placing an order by phone, please feel free to call us at (336)-632-9467.
satisfaction is our top priority. We work hard to ensure our suppliers and
manufacturers provide you with the best socks possible. The Boardroom Handshake is our 90 day satisfaction guarantee; if for any reason you are not satisfied with your socks, we will promptly issue a replacement pair or fully refund you. Even beyond this 90 day period, if you are unhappy with your socks or believe that they may be defective, please contact us so that we have an opportunity to rectify the issue.
welcome your questions, comments and feedback. Our customer service office is
open from 10 AM to 4 PM EST Monday-Friday. For phone inquiries, please call
336-632-9467. We can also be reached via email by contacting us at
firstname.lastname@example.org or you can complete the form on our Contact Us page.
socks are designed to rest halfway up a man’s calf, while over the calf socks are
knit to reach above the calf. An exposed leg is thought of as a faux pas,
making the length of your sock very important. If the day's agenda involves
presentations, client visits or high level meetings, an over the calf sock is
best. As your pants ride up when you cross your legs or are seated,
the over the calf length will ensure consistent coverage of your legs. Of any type of sock, over the calf socks will stay up on your leg most effectively. At
the end of the day, your comfort and personal preference are ultimately the
socks are made of merino wool or pima cotton. Merino wool is a soft, natural
fiber capable of wicking away moisture, which provides comfort in both cool and
warm weather. Pima cotton is an exceptionally long and soft fiber, creating a
smooth texture. We utilize only the world’s highest quality yarns to produce a
stronger and softer finished product, providing you with the most durable and
comfortable sock possible. To keep the socks up on your leg, we also utilize a
combination of nylon and high strength spandex.
we consistently receive feedback from customers that our socks stay up. The top
band of our socks are designed with just the right amount of high strength
spandex, ensuring that the socks remain up while still maintaining a
comfortable fit. If your greatest concern is having your socks stay up, try our over the calf socks.
are proud to manufacture all of our socks in the United States. The knitting
and finishing processes are completed in North Carolina, not far from the site where
our family’s original mill was opened in 1837. Our North Carolina roots are the
reason why the state outline is included in the Boardroom Socks logo.
the logo is a temporary design stamped onto the arch of the foot and it usually
comes off after a couple of washes. Occasionally the stamp is not
perfectly applied to the sock, as it may be slightly wrinkled during
the application process. With this being said, remember that it is only a
temporary design and will disappear quickly with normal wear.
is known as the rider, and we use either a stretch staple or piece of thread to
attach it to your pair of socks. On the front of the rider, place a pair
of scissors or small knife under the thread and then gently cut the
thread. The rider will pop right off. Do not attempt to yank off the
rider, as it may place a hole in the socks.
at all. The ironed shape occurs during the boarding process at the finishing
stage of manufacturing. After being washed, the socks will lose
the ironed look, revert to the knitted shape and then stretch out as
necessary to fit your foot when you put them on.
socks are knit to National Hosiery Manufacturer Association standards. As with
most US manufacturers, our socks are knit to a size 8 but have stretch nylon
which allows them to comfortably fit someone who wears up to a size 12
shoe. If you wear a size 13 shoe or larger you should be searching for King
Size socks, which we do not sell at this time. If you wear a size 7.5, you
will probably find the socks a tad roomy.
ensure longevity, avoid washing your Boardroom Socks with stiff, rough fabrics
like denim. The rubbing of jeans on socks may degrade the strength and color of
the fibers. Most importantly, never wash your socks with towels or
other fabrics that have lint. Always wash like colors together.
Our patterned socks are knit on a specialized knitting machine that costs more to operate. This line of socks also requires more sizes and colors of yarn. As commodity prices for both wool and cotton have continued to climb, this has had an impact on our socks as well. Dry weather in Australia, the world's largest producer of wool, and massive fiber purchases from Asia have placed significant pressure on the industry.
If you are interested in purchasing three, six or twelve pairs of socks and we do not offer them in the combination that you desire, please contact us to let us know. We will happily assist you with your purchase.